Privacy Policy
Last updated: 28 March 2026
1. Who we are
EOS Energies (“we”, “us”) operates the website eosenergies.com (the “Site”). This policy explains how we process personal data in connection with the Site and related enquiries.
For data protection enquiries you can contact us at info@eosenergies.com.
2. Data we collect
We may process:
- Contact and enquiry data — name, company, email address, phone number and message content when you use our contact form.
- Technical and usage data — such as IP address, browser type, device information, and general usage information (e.g. pages viewed) when you browse the Site.
- Cookie and consent data — information stored in cookies and similar technologies, including your cookie preferences (see our Cookie Policy).
3. Purposes and legal bases
We use personal data to:
- Respond to enquiries and manage our relationship with you (contract / legitimate interests).
- Operate, secure and improve the Site (legitimate interests).
- Measure traffic and understand how the Site is used, where you have consented to analytics cookies (consent).
- Comply with legal obligations (legal obligation).
4. Retention
We keep personal data only for as long as necessary for the purposes above, including to resolve disputes and meet legal, accounting or reporting requirements. Contact form submissions are retained for a limited period aligned with operational needs unless a longer period is required by law.
5. Sharing and transfers
We may share data with trusted service providers who assist us (e.g. hosting, analytics, email delivery) under appropriate contracts. Where data is transferred outside the UK / EEA, we will ensure appropriate safeguards (such as standard contractual clauses) where required.
6. Your rights
Depending on applicable law, you may have rights to access, rectify, erase or restrict processing of your personal data, to object to certain processing, to data portability, and to withdraw consent where processing is based on consent. You may also lodge a complaint with a supervisory authority.
To exercise your rights, contact us at info@eosenergies.com.
7. Security
We implement appropriate technical and organisational measures to protect personal data. No transmission over the internet is completely secure; we cannot guarantee absolute security.
8. Cookies
We use cookies as described in our Cookie Policy. You can manage cookie preferences via the cookie banner or the floating control on the Site.
9. Changes
We may update this policy from time to time. The “Last updated” date will reflect the latest version. Material changes may be communicated through the Site where appropriate.